Who’s responding to your calls?
During the summer period, many sponsors face challenges of ensuring their departments are adequately staffed and that all enquiries are handled in a timely manner. Many in-house solutions can get fragmented and susceptible to failure which can result in major findings or serious breaches during a regulatory inspection.
It’s times like these that our clients rely even further on our robust, reliable, continuous 24/7 service. ESMS receive many requests following such a regulatory inspection, suggesting that even the most comprehensive provision by a CRO, or internal mechanism, still may not be robust enough to stand up to scrutiny from the regulators.
With over 20 years’ experience, our team of skilled, office-based information scientists and consultant physicians are available 24 hours a day to respond to medical enquiries regarding trial subjects. So, if your investigator is unavailable, ESMS will answer the emergency enquiry helping you ensure regulatory compliance.
For further information, please Contact us
Tel: 0207 113 7878
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